CA Service Management3.1.15
Publisher Description
Unified Mobile App for CASM : CA SDM, Service Catalog and CA ITAM.
This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. You can also view your open help desk tickets. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access. Requesting available services or viewing the open service requests requires CA Service Catalog. Accessing assets requires CA IT Asset Manager.
About CA Service Management
The company that develops CA Service Management is CA Inc.. The latest version released by its developer is 3.1.15.
To install CA Service Management on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2020-11-09 and was downloaded 30 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the CA Service Management as malware as malware if the download link to com.ca.sdm.camobile is broken.
How to install CA Service Management on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the CA Service Management is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by CA Service Management will be shown. Click on Accept to continue the process.
- CA Service Management will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 3.1.15
posted on 2020-11-10
We are updating the app to make your experience better. This release includes bug fixes and stability improvements.
version 3.1.14
posted on 2019-07-10
Thank you for using CA Service Management. We always thrive to bring the greatest experience with quality improvements to keep you productive in your day job.
https://docops.ca.com/ca-service-management/17-2/en/ca-service-management-17-2-release-notes/mobile-app
version 3.1.12
posted on 2017-11-08
Customer issues and stability improvements
